The security of your personal information is of the utmost importance to Transportation FCU. TFCU uses SSL encryption to communicate securely with all services. TFCU always uses state-of-the-art security measures to protect your data, no matter how you choose to access your accounts. Please take a moment to review our mobile security tips to learn what you can do to increase mobile device and data security.
Secure Mobile Access
The Mobile banking system is located within the secure environment of other Transportation FCU applications, thus communication of your Transportation FCU account is fully secure. Use of Mobile Banking is up to the member, Transportation FCU employees will never have access to your password or the security question answers. Mobile Access requires that you are a registered Account Access user. Mobile registration cannot be established from a mobile device.
Only valid SMS to a Transportation FCU shortcode from a mobile device number that has been previously registered and activated through Account Access will work. You will be logged out of Mobile Access after a period of inactivity to ensure that if your mobile device is lost or stolen, your account will remain safe.
Added security with verification of some mobile transactions with one-time security codes sent via email or SMS text messages to the mobile user.
Password protect all mobile devices using a strong password
Helpful Tips to Maintain Your Mobile Security
Enable an automatic screen-locking mechanism when it’s not actively engaged
Check account activity frequently and notify the credit union of any unauthorized transactions
Download online banking applications only from trusted sources
Refrain from enabling the “install from unknown sources” feature in mobile banking platforms using the Android operating system
Download and apply security updates and patches to your mobile browser when they are made available by your wireless provider. These are designed to provide you with protection from known possible security problems
Refrain from modifying mobile devices as it may disable important security features
Adopt safe practices modeled after those for personal computers. To prevent viruses or other unwanted problems, do not open attachments from unknown or untrustworthy sources
Install antivirus software on your device, if available
Avoid storing usernames, account numbers, and passwords on the mobile device, in memos, or anywhere on your device
Frequently delete text messages received from the credit union when using the Mobile Text platform
Limit unauthorized access to your mobile device. Do not leave your mobile device unattended during an open mobile banking session. Secure the device when not in use.
Always remember to sign off properly using the “Log Off” button when you have completed your mobile banking activities
Don’t use an unsecured Wi-Fi network. Although your Transportation FCU mobile banking application is communicating securely, there are other applications that do not and if you have reused your online banking password on those unsecure sites that information might be compromised.
Contact your service provider and the credit union immediately if the mobile device is lost or stolen; ensure it is then deactivated
Consider using a remote wipe program with the ability to delete any data
As a general rule, Transportation Federal Credit Union will never solicit e-mails requesting your credit union account number, username, password, PIN, or other personal identity information. Always keep in mind that TFCU will never send emails containing attachments, or require members to send personal information to use via unsecure email or unsolicited pop-up windows.