Is Your Browser Up-to-date?

In our continuous efforts to provide our members with enhanced security, on October 17, 2017 we will be disabling access to Account Access and Mobile Access from browsers that do not support modern security encryption methods.

On October 17, 2017 access from these browsers will be disabled:

  • Internet Explorer version 9 or lower
  • Firefox version 26 or lower
  • Chrome version 21 or lower
  • Safari version 6 or lower
  • Android Operating System 4.4 or lower

Please be aware that Windows Vista and XP system users that use Internet Explorer as their browser will not have the ability to access Account Access or Mobile Access as the operating systems do not support Transport Layer Security(TLS) 1.1 and 1.2.

Check Your Browser

To confirm your browser will work on October 17, please click here. If a "Congratulations" message is displayed, your browser meets the requirements; otherwise you will need to install an updated browser. To verify if an updated browser is available for your computer and/or mobile device, please click here.  

Check Security Settings

Once you have verified or confirmed you are using a supported browser or installed an updated browser, follow the instructions below for your specific browser to enable Secure Socket Layer versions TLS 1.1 & TLS 1.2. If these settings are already enabled, no further action is necessary.

 

Browser Updating Instructions

  • Internet Explorer

    Internet Explorer

    1. Open Internet Explorer
    2. Click Alt-T and select "Internet Options"
    3. Select the "Advanced" tab
    4. Scroll down to the "Security" section
    5. Locate and check "Use TLS 1.1 and TLS 1.2"
    6. Then, press the "OK" button
  • Google Chrome
    1. Open Google Chrome
    2. Click Alt F and select "Settings"
    3. Scroll down and select "Show advanced settings..."
    4. Scroll down to the Network section and click on "Change proxy settings..."
    5. Select the "Advanced" tab
    6. Scroll down to the "Security" section
    7. Locate and check "Use TLS 1.1 and TLS 1.2
    8. Then, press the "OK" button
  • Firefox
    1. Open Firefox
    2. Type in "about:config" in the URL bar and press Enter
    3. Scroll down to "security.tls.version.max" and press enter
    4. Set the value to 3
    5. Then, press the "OK" button
  • Opera
    1. Open Opera
    2. Click Ctrl+F12
    3. Click on "Security"
    4. Click on "Security Protocols..."
    5. Press the "OK" button
    6. Then, press the "OK" button
  • Safari

    There are no options for enabling SSL protocols. If you are using Safari version 7 or greater, TLS 1.1 and 1.2 are automatically enabled.