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Eligibility & Benefits ATMs & Branches Secure Messaging Center

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MEMBER CONTACT CENTER
202-366-9400
800-368-8432
TTY 703-519-8915
Kendall Square Branch 617-494-8800
(Renamed Volpe Branch)

FAX
Contact Center & Loans Dept. 202-385-6095
FAA Branch 202-488-1770

MAILING ADDRESS
Transportation Federal Credit Union
P.O. Box 25947
Alexandria, VA 22313-9809

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Transportation FCU Branch Locations

Department of Transportation Branch

1200 New Jersey Avenue, SE
West Wing, 1st Floor
Washington, DC 20590

Lobby Hours: Monday through Friday, 8:30 am to 4:00 pm
Restricted Access: Federal Government ID or TFCU Membership Card and valid state-issued ID or driver’s license required for entry.

ATM located in the branch
ATM located in Concourse level next to gym
Metrorail Accessible – Navy Yard station, Green line

FAA Branch

800 Independence Avenue, SW, #128
Washington, D.C. 20591
Lobby Hours: Monday through Friday from 8:30 am to 4:00 pm

Restricted Access: Federal Government ID or TFCU Membership Card and valid state-issued ID or driver’s license required for entry.

ATM located in the branch
ATM located in FOB10
Metro Accessible – L’Enfant Plaza station, Blue, orange, green and yellow lines

Kendall Square Branch
(Renamed VOLPE Branch)

220 Binney Street
Cambridge, MA 02142

Lobby Hours: Monday through Friday, 8:30 am to 4:00 pm

ATM located outside branch
Metro Accessible – Kendall station, Red line

Alexandria Branch

1600 Cameron Street
Alexandria, VA 22314

Lobby Hours: Monday through Friday, 8:30 am to 4:00 pm

ATM located outside branch
Metro Accessible – King Street-Old Town Metrorail Station

Debit/Credit Card Activation

To activate your debit or credit card call: 866-985-2273

Debit/Credit Card Customer Service/Lost Stolen

For customer service or to report your card lost/stolen call: 202-366-9400 or 800-368-8432
After Hours, Weekends and Holidays call: 866-820-0092

Debit/Credit Card Fraud

To report fraud call: 888-918-7313
To dispute charges on your debit or credit card call: 866-820-0092

I’ve been with Transportation Federal Credit Union for almost two decades and always had a great business experience with the company!

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